Privacy Policy

Shipping Policy

We offer free standard shipping within the U.S (excluding Alaska, Hawaii and Puerto Rico) on orders over $75.

Orders are processed and shipped Mon-Fri, 9am-5pm PT (excluding holidays). Please keep in mind that it can take 1-2 business days to process an order. Once shipped, standard orders will arrive within 3-4 business days & expedited orders will arrive within 1-2 business days. 

 

Holiday Shipping Deadlines

Due to shipping carrier delays, we are encouraging customers to place orders early this year to get gifts in time.

Standard shipping: Order. by 12/13 at 12pm PT

Expedited shipping: Order by 12/20 at 12pm PT.

 

International Shipping

Currently, we do not offer international shipping. For our international customers, please visit our other websites listed below. For additional questions, please email us at hello@nomadix.co.

Nomadix Canada: https://nomadix.ca/

Nomadix Europe: nomadix-europe.com/en

Nomadix Japan: https://nomadix.jp/

 

Return Policy

If you are not entirely happy with your purchase, you may return an item purchased on Nomadix.co as long as it meets the following criteria: 

  • Merchandise must be unwashed, unused and unworn.
  • Merchandise must be in original packaging.
  • Purchases on holiday promotions and sales are non-refundable.
  • Gift card purchases are non-refundable.
  • Shipping and handling charges and sales tax are non-refundable.
  • Order # must be provided with your return.
  • Returns will not be accepted after 30 days from purchase date.

Returns

Customers are responsible for all return shipping costs. Shipping costs are non-refundable and will be deducted from your refund. If your return does not meet the conditions listed above, we will not be able to issue a refund and the package will be sent back.

Exchanges

We currently do not offer exchanges. If you decide you'd prefer a different item, color or size, please send your original item as a return to the below address. All returned merchandise must be unused and in original packaging. Customers are responsible for all additional shipping costs. Once your item(s) are received, inspected and approved, you will receive a separate email containing your refund information. If approved, your refund will be processed and a credit will automatically be applied to the original method of payment within 30 days. 

How To Make A Return

If your purchased item(s) meet the conditions listed, mail your return within 30 days of purchase date to:

Nomadix SPC Returns

920 Calle Negocio, Suite F

San Clemente, CA 92673

 

If you received an item that was defective or damaged during shipping or if you have any questions, please contact us at hello@nomadix.co

Our Customer Care Team is available Monday-Friday, 9am-5pm PT. If you send us an email outside of that window, please be patient and someone will reply to you as soon as possible.