All of our products are easy to care for! The following instructions can be found on the hang tag of each product.

Care Instructions:
Wash with like colors before first use. Machine wash on cold with like colors. Hang to dry or tumble dry on low setting.

Eco-friendly tip:
Since Nomadix towels are quick-drying, bacteria that normally causes strong odors doesn’t have time to form! This means you can wash less frequently (unless heavily soiled). Make sure to hang dry to save energy!

We accept all major credit cards as well as Paypal, Google Pay and Shop Pay.

E-gift cards will be delivered to your inbox within 24 business hours.

If you don’t see the gift card in your primary inbox, please check your spam and promotions folders, as well as check that the email address entered at checkout was written correctly. Any issues? Contact us at hello@nomadix.co. We’re available Mon-Fri, 9am-5pm PT and will respond to your message within 3 business days.

Stay up to date on the status of your order by using the tracking information provided within your order confirmation email. For any additional questions, please email us at hello@nomadix.co. Someone from our Customer Care Team will respond within 24 business hours. We’re available Mon-Fri, 9am-5pm PT and will respond to your message within 3 business days.

Please email our Customer Care Team at hello@nomadix.co immediately and we will do our best to accommodate your request; however, modifications are not guaranteed once an order has been submitted. Please note that discount codes and gift cards cannot be added or used retroactively. Be sure to input the codes prior to placing your order.

If you would like to add items to your existing order, please place an additional order. We do not store credit card information and cannot accommodate changes made after the order is placed including billing address updates. If your order has already been shipped, we won’t be able to make any changes to your shipping address.

Cancellations are not guaranteed. To request a cancellation, contact us at hello@nomadix.co. We will respond as quickly as possible in the order your email is received.

Our team is available Mon-Fri, 9am-5pm PT and will respond within 3 business days. If we are unable to process a cancellation, you can initiate a return once you receive your order. Read our Return Policy HERE.

Since we are a small team, we’re unable to offer phone support at this time. However, our Customer Care Team is available via email Monday-Friday, 9am-5pm PT hello@nomadix.co.

Please note that sales tax rates vary by state and are subject to change. Be sure to enter your shipping address at checkout to see the sales tax amount.

While we do not have retail stores yet, you can use the store locator HERE to find a shop in the U.S. near you. Please note that inventory may vary and we do not have a real-time view of inventory at each store. We recommend calling ahead to ensure they have the item(s) you are looking for.

We offer free standard shipping within the contiguous U.S on orders over $100. Order subtotal must be $100 or more to receive free shipping.

Once shipped, standard orders will arrive within 7 business days and expedited orders will arrive within 3 business days. During times of high order volume (holidays, promos and peak seasons), carriers may experience delayed or missing shipment scans while in transit. This may affect or change the estimated delivery date. Please check your tracking number for updates.

Once shipped, standard orders will arrive within 7 business days and expedited orders will arrive within 3 business days. During times of high package volume, carriers may experience delayed or missing shipment scans while in transit. This may affect or change the estimated delivery date. Please check your tracking number for updates.

Currently, we do not offer international shipping. For our international customers, please visit our other websites listed below. For additional questions, please email us at hello@nomadix.co.

Nomadix Canada: https://nomadix.ca/

Nomadix Japan: https://nomadix.jp/

Yes! You can choose expedited shipping at checkout. All orders require an extra 1-2 business days to process. Once shipped, expedited orders will arrive within 3 business days. If expedited shipping is not listed at checkout, then it may not currently be available to your location. If you do not choose the expedited option at checkout, we are not able to update to faster shipping once an order has been submitted.

Yes, you can!

Please email us at hello@nomadix.co immediately and we will do our best to update the shipping address. If your order has already been shipped, we won’t be able to make any changes.

Changes to a shipping address are not guaranteed; however, please email us at hello@nomadix.co as soon as possible and we will do our best to accommodate your request. We cannot make changes to a billing address.

We produce in our own solar-powered factory in China which we visit on a regular basis to ensure standards are being met.

Yes! Our products are certified by Global Recycle Standard.

All of our products are made from post-consumer recycled plastics.

All of our products [ Original Towel, Mini Towel, Ultralight Towel, Changing Poncho, Poncho Towel, Festival Blanket, Puffer Blanket ] are made from 90%+ recycled material.

Our compostable bags can be placed in your compost! Our cardboard shipping boxes are recyclable in the majority of residential curbside recycling bins. If your local recycling program does not accept this type of material, you can find a drop-off location near you HERE.

Sustainability is woven into who we are and what we make. That’s why we are committed to reducing our impact on the planet by creating durable and versatile products, using recycled materials, manufacturing responsibly, and collaborating for change. Learn more HERE.

As a Social Purpose Corporation, our mission is to introduce the world to better for the planet towels without sacrificing our commitment to the environment Our mission is woven into every choice we make, big and small, like offsetting our carbon footprint, maintaining healthy manufacturing practices and even giving our employees unlimited vacation days to live their best lives. We believe the change starts with us. Learn more HERE and read our annual SPC report HERE.

As a 1% For The Planet Business member we are committed to donating 1% of all sales (not just profits) back to environmental causes. We joined the movement to help fund environmental organizations for positive change. Some of our partners are: The Conservation Alliance, The Ecology Center , Brave Trails, Surfrider Foundation. You can review an up to date list HERE.

Nomadix joined the growing movement of brands achieving the Climate Neutral Certified standard by measuring our 2021 greenhouse gas emissions, purchasing eligible verified carbon credits to offset that footprint, and implementing plans to reduce emissions next year and beyond. In 2021, Nomadix offset 3,892 metric tons of CO2 emissions with the help of two partner organizations, BEF and Carbonfund.org to support renewable energy and forestry projects. Learn more HERE.

We offer free standard shipping within the contiguous U.S on orders over $100. Follow us on social media (@nomadixco) and/or sign up for our mailing list (bottom of this page) to stay up to date on new items and promotions!

Yes—we typically have one sale per year around Black Friday/Cyber Monday. We are not able to honor price adjustments for purchases made outside of an active promotional period.

Additional discounts cannot be applied to sale or promotional items. Promotional and sales items are final sale and non-refundable.

PROMOTIONAL AND SALE ITEMS ARE FINAL SALE. Additional discount codes cannot be applied.

Free Gift w/Purchase Promos:
Free gift with purchase will automatically be added to the cart once the minimum is reached. Adjustments cannot be made once the order is placed. Please check all items are in your cart prior to submitting the order. If you have any questions, please contact the Nomadix Customer Care Team at hello@nomadix.co.

Free Gift w/purchase orders are final sale.

If you are not entirely happy with your purchase, you may return an item purchased on Nomadix.co as long as it meets the following criteria:

- Merchandise must be unwashed, unused and unworn.
- Merchandise must be in original packaging.
- Promotional and sales items are final sale and are non-refundable.
- Gift card purchases are non-refundable.
- Shipping charges are non-refundable.
- Order # must be provided with your return.
- Returns will not be accepted after 30 days from delivery date.
- Bundle Packs must be returned as a full bundle and cannot be returned as individual items. Failure to return the bundle as a whole or returning it with incorrect items may result in a denied refund. Items will not be returned and will be donated.

For the full return policy, please go HERE.

Customers are responsible for all return shipping costs and we do not supply a shipping label. You may ship your item(s) back with the carrier of your choice. Shipping charges are non-refundable. Shipping costs from the original order will not be included in your refund. If your return does not meet the conditions listed above, we will not be able to issue a refund and the items will be donated.

If your purchased item(s) meet the conditions listed, mail your return within 30 days of delivery date to:

Nomadix SPC Returns
920 Calle Negocio
Suite F
San Clemente, CA 92673

Please include your name and a copy of your order number in the return package. Nomadix is not responsible for lost return packages. We recommend retaining proof of your return shipment and insuring it so that you can file a claim in case it is lost or damaged during transit.

If you received an item that was defective or damaged during shipping or if you have any questions, please contact us at hello@nomadix.co. Our Customer Care Team is available Monday-Friday, 9am-5pm PT. If you send us an email outside of that window, please be patient and someone will reply to you as soon as possible.